Refund Eligibility

Attendees are eligible for a 100% refund if they cancel their registration no less than 30 days prior to the event. For example, if the conference was held on April 30, a refund request must be received prior to April 1.

The refund policy does not make exceptions for unfortunate circumstances such as not receiving a country entry visa, missing a flight, hotel difficulties, etc.

Refund Amount

Attendees are eligible for a full refund less any transaction fees issued by the hosting platform (Usually Whova) and/or our credit card processor (Usually Stripe). Fees generally are less than 5% of the entire transaction.

The refund policy does not include unfortunate circumstances such as not receiving a country entry visa, missing a flight, hotel difficulties, etc.

How to Request a Refund

Request your refund via email to: Conferences@SeniaInternational.org Please include the attendee’s name, registration details, and the reason for the refund request.

Transfer of Registration

In lieu of a refund, attendees may transfer their registration to another individual. The request for a transfer must be submitted in writing before the refund cut-off date.

Please submit all transfer requests to Conferences@SeniaInternational.org

Exceptions

In the event that the conference is canceled by the organizers, attendees will receive a full refund of their registration fee.

Changes to Refund Policy

Please note that in the event of a change to the refund policy, any updates will be communicated to registered attendees.

Questions?

Contact us: Conferences@SeniaInternational.org

We appreciate all you do for SENIA and your understanding of our policy.